Calls
Every call your agent has handled, with full recordings and transcripts.
187calls
142orders · $2,847
18reservations
27info calls
Avg sentiment😊 0.78| Time | Caller | Duration | Outcome | Sentiment | Order | Rec. | Transcript |
|---|---|---|---|---|---|---|---|
| 7:42 PM | +1 (201) ••• 4421 Anjali K. · 12 prior calls | 1:42 | Order | 😊 Positive | #4821 | “Can I get two butter chicken and one garlic naan…” | |
| 7:38 PM | +1 (646) ••• 0918 New caller | 0:48 | Info | 😐 Neutral | — | “Hi, do you all do delivery to Hoboken?” | |
| 7:32 PM | +1 (917) ••• 2356 Mike T. · 4 prior calls | 2:14 | Reservation | 😊 Positive | Fri 7:30 | “Table for 6 on Friday, anniversary dinner…” | |
| 7:24 PM | +1 (201) ••• 7782 James M. | 1:08 | Order | 😊 Positive | #4820 | “One chicken tikka masala with rice and a naan, please…” | |
| 7:19 PM | +1 (973) ••• 1145 Sarah P. · 7 prior calls | 3:24 | Order | 😊 Positive | #4819 | “Big family order — what works for a party of six…” | |
| 7:12 PM | +1 (212) ••• 4490 New caller | 0:34 | Info | 😟 Frustrated | — | “Why is your delivery so expensive? Last time it was…” | |
| 7:04 PM | +1 (201) ••• 3328 Raj D. | 1:18 | Order | 😊 Positive | #4818 | “One chicken biryani, raita, and a gulab jamun for dessert…” | |
| 6:58 PM | +1 (732) ••• 0021 New caller | 2:48 | Reservation | 😐 Neutral | Sat 8:00 | “Saturday night — do you have anything around 8 for four people?” | |
| 6:49 PM | +1 (201) ••• 8854 Priya T. · 22 prior calls | 1:02 | Order | 😊 Positive | #4817 | “My usual please — Priya from Newark Ave…” | |
| 6:42 PM | +1 (646) ••• 5532 David B. | 1:55 | Order | 😊 Positive | #4816 | “What's your spice level for the lamb rogan josh…” |
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